Boconnoc Steam Fair required a more structured approach to handling ticket sales and managing visitor enquiries ahead of a large-scale event.

We implemented automated ticket generation and delivery, integrating purchase workflows with structured confirmation systems to ensure tickets were created and distributed immediately upon payment. This reduced manual processing and improved reliability during peak periods.

Alongside this, an AI-powered chatbot was deployed to manage common visitor questions, providing instant responses while reducing administrative workload.

The result is a streamlined event system that combines automation and AI to improve efficiency, accuracy and visitor experience.